Shipping & Delivery Policy
Last Updated: February 2026
At American Global Container Shipping Corp, we are committed to ensuring that your heavy industrial assets are delivered safely, on time, and with full transparency. This policy explains our logistical processing times, delivery options, and site requirements. By placing an order through https://americanglobalcontainershippingcorp.com, you agree to the terms outlined below.
1. Order Processing
Orders are processed within 2–4 business days after payment confirmation. During this window, units undergo a final Pre-Delivery Inspection (PDI) to ensure they meet the structural grade (e.g., Grade A or WWT) advertised. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Coverage
We currently ship within the United States to residential, commercial, and industrial sites. Please ensure that all delivery site details and contact numbers are correct to avoid failed delivery attempts or redelivery fees.
3. Shipping Costs
Shipping charges are calculated based on the distance from our nearest regional depot to your delivery destination, as well as the unit's dimensions and weight. The final shipping cost will be displayed at checkout—we maintain a policy of no hidden charges. All prices are in USD.
4. Delivery Timeframes & Methods
Domestic Deliveries: Standard units usually arrive within 5–10 business days. We utilize Tilt-Bed (Roll-off) trucks for ground-level placement or Flatbeds for sites with on-site lifting equipment. Delivery estimates are based on carrier performance and may vary due to weather or oversized load permits.
5. Tracking Orders
Once your order ships, you will receive a tracking reference or direct dispatch contact via email so you can follow your delivery in real-time. If tracking updates are delayed, please allow 24–48 hours for the carrier's system to refresh.
6. Delivery Address Changes
If you need to change your delivery address, please contact us at info@americanglobalcontainershippingcorp.com before your order is dispatched. Once a unit has been loaded, address changes are not possible.
7. Out-of-Stock Items
We strive for accuracy, but if a product becomes unavailable after purchase, you will be notified immediately to choose between a refund, exchange, or backorder.
8. Damaged or Lost Assets
If your item arrives with significant structural damage not noted in the description, please refuse delivery if possible and contact us immediately. Signing the Bill of Lading (BOL) constitutes acceptance of the unit's condition.
9. Taxes & Site Fees
Domestic orders include applicable sales tax. Any additional site-specific fees (such as crane rentals) are the responsibility of the customer unless otherwise stated.
10. Order Cancellations
Orders can be canceled within 24 hours for a full refund. Cancellations made after 24 hours but before dispatch may incur a 15% restocking fee.
11. Asset Insurance
All parcels are fully insured against loss or catastrophic damage during transit up to their declared value.
12. Corporate Customer Support
- Address: 141-16 28TH AVE 6B, FLUSHING, NY 11354, USA
- Email: info@americanglobalcontainershippingcorp.com
- Phone: +1 (917) 7181-138
- Hours: Monday – Friday, 8 AM – 6 PM (EST)
13. Transparency Commitment
We value honesty. American Global Container Shipping Corp provides accurate shipping times, verified unit specs, and clear costs. We never misrepresent availability or service terms.